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April 16, 2017
I recently had the pleasure of touring Cherry Hill Mall in Cherry Hill, New Jersey, one of the first enclosed malls in the Northeast United States. Measuring 1.35 million sq. ft., the mall has nearly 12 million visitors annually. The visit shed light on how malls are changing to support retailers in a rapidly evolving brick-and-mortar retail […]
December 14, 2016
Making the in-store experience more “experiential” is an oft-discussed retail strategy as consumers continue to rely on the internet for more of their purchases. After all, what’s the point of a seamless omnichannel operation if people don’t want to come into the store in the first place? Giving shoppers something to experience that they can’t […]
April 22, 2016
In an effort to energise sales at home, McDonald’s has had to look for new ways to excite consumers and drive sales. Tapping into the growing demand for on-trade coffee globally, McDonald’s is increasingly reliant on its successful McCafé brand as an avenue for growth. McCafé is currently the third largest specialist coffee chain by […]
April 19, 2016
In addition to speaking at REConLA 2016, I had the pleasure of joining the technical shopping centre visits before the conference.
May 23, 2014
The growth of online and multichannel retailing has impacted footfall through traditional bricks and mortar stores. As a result, retailers have attempted to reinvent their stores and offer more than a shopping experience in a bid to attract customers. In this framework, Eataly, by adding entertainment to its grocery shopping experience, represents a refreshing model […]
January 7, 2014
  All photos by Euromonitor International The self-service cafeterias category isn’t generally seen as much of a global growth opportunity, but a new trend of high-quality, low-priced udon noodle chains sweeping across Japan has made it the fastest growing category in the highly mature market. Driven by two major chains, Marugame Seimen and Hanamaru Udon, […]

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