May 26, 2018
A tecnologia é um dos principais drivers de megatendências conduzindo o comportamento do consumidor globalmente. Ela permeia todas as indústrias e determina a forma como as empresas podem atender à demanda cada vez maior dos consumidores por conveniência e simplicidade. Uma das indústrias em que fica mais evidente a influência direta da tecnologia é a […]
March 1, 2018
Key trends of the during stage The during stage of the customer journey pivots on the purchase of the product/service conducted online or offline. This transactional stage encompasses the in-store experience as well as consumer interactions with the brand upon delivery or while using the product/service. Key elements of the ‘during’ stage include living it […]
December 7, 2017
Technology has reinvented commerce. It changed what consumers expect to experience in physical retail and foodservice outlets. It opened the door to new ways of engaging with brands across the path to purchase. It altered the role the payments industry plays in the transaction. At Trustech 2017, the main trends which are re-shaping digital commerce […]
November 14, 2017
 Source: Euromonitor International Momentum in the transition of consumer payments away from paper and towards card and electronic alternatives is expected to result in total cash and other paper declining by USD1,941 billion and USD453 billion, respectively, over the forecast period. Factors accelerating the transition to paper payment alternatives include increased access to financial services […]
November 3, 2017
A generation ago, a consumer would visit Main Street to fulfill all of one’s shopping needs and undoubtedly pay in cash. A lot has changed since then. The arrival of personal computers in homes and the launch of companies, such as Amazon.com, Alibaba Group and eBay, in the 1990s acquainted consumers to the new concept […]
October 14, 2017
Though cash is the leading consumer payment instrument in all researched markets in Eastern Europe, across the region card payment transactions’ value recorded strong growth in 2016 as consumers increasingly used financial cards due to greater convenience achieved through wider merchant acceptance. Debit cards lead every market in Eastern Europe by card payment value. Debit […]
August 12, 2017
Peer-to-peer payments in the US had an eventful month in June. PayPal, one of the leaders in digital payments, announced that it would begin offering instantaneous bank transfers via Visa and Mastercard debit cards. In addition, Early Warning Services unveiled its new Zelle peer-to-peer payments service, which will be supported by over 30 banks over the course of the next year. Together, these two announcements […]
April 19, 2017
On Tuesday, 11 April 2017, the UK Competition and Markets Authority (CMA) announced that proposed steps by Mastercard International Inc and VocaLinkHoldings Ltd had adequately addressed competition questions relating to Mastercard’s planned acquisition of VocaLink. The decision clears the way for the GBP700 million deal to close in the coming weeks. Once completed, the acquisition […]

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