Singapore Convention Center
05.03 – 05.04.18

Rebranded from the Cards & Payments after its 20th edition, Seamless Asia was launched in 2017 to fill a much needed void in the Asian commerce landscape. In what is universally known as the most fragmented market culturally, linguistically, politically & commercially anywhere in the world, there is a need for an event that could bring together the regional community of online & offline merchants, payments professionals, logistics experts to share, learn and create. With 6,000 participants, 200 speakers, 200 sponsors and exhibitors in attendance, from across over 40 different countries, Seamless Asia is one of the most impactful, cross country platform bringing unparalleled platform for new business, new ideas and new partnerships. 

Link to Event’s registration pagehttp://www.terrapinn.com/exhibition/seamless/index.stm 
Panel discussion on “Putting fun at the heart of the retail experience through technology”
  • Making your store social-media ready: Why Instagram and other social platforms should lead design considerations
  • How to entertain people in-store: What can stores do to make the shopping experience fun?
  • What does the concept of retail-tainment mean?
Session Date & Time: 3rd May, 11:30-12:10
(Show More)
SPEAKER
Michelle Evans
Roundtable “Creating the Seamless Customer Journey”
  • Data collaboration. How cross-business collaboration and the use of technology can pre-emptively anticipate customers’ needs by through the understanding of structured and unstructured customer data, conversations across various channels
  • Online vs Offline. The transformation web and mobile strategies in the play against walled giants who are clearly born in the world of web and app. 
  • Omnichannel. Shoppers are shopping when it is most convenient for them, utilizing various channels from in-store, web, mobile, IOT and social. How do retailers and brands can enable customers to move across various channels with a consistent experience
  • Speed to market. How retailers maintain agility in the face of competition and be nimble in tailoring messages to changing customer preferences
Session Date & Time: 3rd May, 12:30-13:10
(Show More)
SPEAKER
Michelle Evans
Standalone presentation "How machine-aided commerce in the IoT era will impact retailers"
  • Key problems the arrival of the Internet of Things era could solve for retailers
  • Specific countries and companies that are driving this shift.
  • Implications for retailers when more purchases are automated in the IoT era
  • What it would mean for retailers if brands are able to develop “goods as a service” models
Session Date & Time: 3rd May, 17:00-17:20
(Show More)
SPEAKER
Michelle Evans

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