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Now in its 2nd year, the 3-hour digital conference will delve into most pertinent issues, trends, as well as the future of retail in 2021 The virtual event welcomes senior executives from top retail companies, subject-matter experts from the top consultancy firms, as well as business leaders from Asia’s retail industry.
Session title: Post-Pandemic Outlook & Strategic Priorities for Asia’s E-Commerce Retailers
Session description: E-Commerce has flourished in Asia in 2020 due to the pandemic, growing 22% in value terms. With non-essential stores closed due to lockdowns and consumers staying home amidst health and safety concerns, many have turned towards online channels to meet their shopping needs.
Retailers have responded by leveraging technology to integrate the omnichannel, engage consumers and elevate the online shopping experience. These innovations offer a glimpse of the future of E-Commerce in the region and are expected to be important with the increase in online shopping likely to remain permanent post-pandemic.
In this session, Euromonitor will explore how E-Commerce has performed in Asia in 2020, how it is expected to develop moving forward, and what retailers should focus on within their E-Commerce offering to meet the expectations of the Asian consumer.
Session date and time: Friday, 21 May at 10:00 AM SGT
Speaker name: Peh Quan Yao, Research Analyst – Services & Payments