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Latam Retail CongresShop is the main event in Latin America that brings together experts and retail leaders, an annual tradition occasion that allows retail and mass consumption executives to update themselves on the main trends and best practices of the industry at a global and regional level.
Session title: The Evolution of Physical Space: Adjusting Retailing and Services for 2021
Session description: This session will explore the role of in-person commerce locations as commerce increasingly takes place through digital channels. We will identify how shopper missions in-store differ from through online channels and consider case studies that show how retailers and restaurants alike are rethinking the layout and operations of their spaces to suit new shopper preferences. We will start by taking a global look at these topics before turning our attention to Latin America specifically.
Session date and time: Tuesday, 1 December at 11:30 (GMT-3)
Speakers: Amanda Bourlier, Head of Retailing
Paula Goñi, Senior Research Analyst