ECSE E-commerce Summit and Expo

October 20, 2020 to October 22, 2020

A totally digital event where, without leaving home, you can interact with colleagues and industry professionals, receive updates on trends in e-commerce, digital marketing, payments, logistics and new technologies through virtual sessions, panels with experts, learning sessions, collaboration rooms and virtual appointments.

Register now.


Session title: Five Key Digital Shopping Trends Accelerated by the Covid-19 Crisis

Session description: The Coronavirus (COVID-19) pandemic has dramatically altered consumer shopping behaviour in just a few short months. Using Euromonitor International’s new Digital Consumer Survey, which was fielded in March and April during the height of mandated lockdowns, this presentation will explore what connected consumers think of five digital trends accelerated by the crisis. Topics of exploration include contactless retail, new delivery methods, the rapid surge in e-commerce, evolving brand engagements and emerging technologies like robots.

Session date and time: Tuesday, 20 October at 5:15pm – 6:00pm CDT

Speaker: Michelle Evans, Senior Head of Digital Consumer