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165 posts categorized "Consumer Foodservice"

April 16, 2014

The Cheesecake Factory Takes its Success Worldwide

Although casual dining has been a long-struggling category in consumer foodservice, the niche segment of premium casual dining has performed particularly well in recent years. Premium casual includes chains such as The Cheesecake Factory, Bonefish Grill and BJ’s. The Cheesecake Factory continues to be a highlight with a strong presence in the US and recent expansion to countries including the UAE, Mexico and Brazil. The chain has consistently outperformed its peers in recent years and is expected to continue to grow worldwide over the next five years.

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April 13, 2014

Euromonitor to Speak at Caffe Culture Show 2014

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Event Name: Caffè Culture Show

Date: May 14-15, 2014

Location: Olympia London, UK

Event Description: Now in its 9th year, Caffè Culture Show remains the only event in the UK dedicated to the café industry which will introduce you to the exciting new suppliers of those all-important products to set you apart and drive customers through your doors.

Our seminar sessions will help you learn more about boosting profitability and the 230+ exhibitors will help you make sure you’re offering the products your customers want. From the larger well-known brands to independent artisan producers, we have everything you need to make your business the best it can be.

Whether you are looking to take advantage of the ever-growing café boom by opening a new operation, are already a successful business looking for new ideas or looking to add a quality coffee offering to your pub, hotel or restaurant, this is the event for you.

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April 7, 2014

McDonald’s Exits Crimea for Supply Reasons


McDonald’s recently closed its restaurants in Crimea citing supply problems due to political unrest in the area. Although some analysts believe this move will have an impact on McDonald’s overall strategy in Russia, it is more likely the company will continue its expansion into a very important and growing fast food market.

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March 18, 2014

Quiznos Bankruptcy is More Bad News For a Long-Suffering Chain

ElizabethFriendAnalyst Insight by Elizabeth Friend - Senior Consumer Foodservice Analyst

Quiznos chapter 11 bankruptcy filing came as no surprise to anyone, as the company has been on a long, slow decline since before the recession. Since 2007, the sandwich chain has fallen in the global foodservice brand rankings from 30th to 71st, shrunk from 5,100 outlets to 2,600, given up more than half of its global market share, and failed to see annual sales growth during a single year. The company has also been locked in conflict with franchisees, who have filed lawsuit after lawsuit alleging that the operator has been unfairly marking-up supply costs through approved vendors and simultaneously setting pricing and discount promotions, making it difficult to turn a profit.

Quiznos’ fall has come during a boom time for similar sandwich chains, including global leader Subway and up-and-comers like Potbelly Sandwich Works, Jimmy John’ Gourmet Sandwiches and Firehouse Subs. The former has found far-reaching success by growing aggressively in key markets, including Brazil, Russia, the UK, Mexico and France, and building a positioning based on a healthier menu, high value, and endless customisation. Subway has also been helped along by its low operating costs and streamlined franchise start-up model, making it easy for the operator to find international partners even in lower-income emerging markets. The others have been able to find success on a smaller, but similarly fast-growing scale by differentiating themselves with dining experience, higher quality ingredients, more exciting branding and in Jimmy John’s case, convenient delivery. Amidst all of these more efficient and more exciting brands, Quiznos has simply fallen behind, failing to differentiate itself now that toasted sandwiches are no longer a proprietary offering.

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March 12, 2014

Chained Operators Finally Committing to Mobile Ordering

ElizabethFriendAnalyst Insight by Elizabeth Friend - Senior Consumer Foodservice Analyst

Proprietary restaurant apps have been gaining traction for years, as many brands have come to see them as yet another channel through which to engage with customers. Chains like McDonald’s have rushed to launch apps that allow customers to view nutrition information, play games, manage loyalty programs or otherwise engage with the brand, but beyond leading pizza chains, many have so far stopped short of offering a true online ordering service.

Still, mobile sales are increasing in popularity across all consumer products channels, and demand for the channel is growing fast. What might have been considered a novel luxury just a few years ago is now something customers are coming to expect, and the growth of online ordering hub GrubHub—which brings the ease of mobile app-based ordering to independent restaurants—has only furthered this sentiment.

As a result, chains are feeling more pressure to generate proprietary mobile ordering apps to better compete. McDonald’s announced this morning that it would be testing digital payment and ordering in select markets this year, and Starbucks is reportedly “actively working on mobile ordering,” according to Bloomberg News. Domino’s Pizza, always an early mover when it comes to technology, reported during the third quarter of 2013 that 40% of its global sales were now coming through digital channels, and that mobile sales were growing even faster than online. The company’s mobile ordering app has been available for years, but a new iteration released last year is more efficient and now compatible with 95% of the smartphone market. According to the company, pizzas can now be ordered in as little as five clicks or thirty seconds, catering to the convenience-based needs of the typical mobile customer. Mobile ordering is far from a US-only trend as well: Domino’s’ UK master franchisee reportedly saw mobile sales double year-over-year in 2013.

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March 4, 2014

GrubHub IPO is Yet Another Sign of Growing Global Demand for Restaurant Delivery

ElizabethFriendAnalyst Insight by Elizabeth Friend - Senior Consumer Foodservice Analyst

GrubHub, the largest online delivery service aggregator in the US, filed for an IPO on Friday morning with a valuation of US$1 billion. The company currently partners with 29,000 restaurants – mostly independents - in 600 cities, allowing consumers to place orders for food delivery directly through the online platform. The company’s US figures are impressive, at US$1.3 billion in reported sales in 2013 from a total of 3.4 million diners and an average of 135,000 orders per day.

GrubHub’s business is confined to the US, but this move speaks to growing interest and investment in delivery service from all restaurant types around the world. Growing sophistication and increasingly hectic lifestyles among global diners have bolstered the appeal of delivery, and it has grown particularly popular among busy office-workers who have a universal appreciation for quick lunches or dinners at home after a long day. Many fast food leaders such as McDonald’s, KFC, and Pizza Hut are thus taking steps to increase their delivery presence in key growth markets like China, India, Russia and parts of Southeast Asia, and independents are following suit as interest in the channel grows. This has made platforms like GrubHub all the more necessary, as they allow small independents to compete on a more level playing field and give consumers a one-stop-shop online delivery experience. It’s also notable that this boom is not confined to emerging growth markets: Japan, in particular, is seeing a boom in delivery demand driven by its ageing population. 7-Eleven’s home delivery service has been very successful for the brand, and McDonald’s added delivery service to Japanese outlets in 2013.

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February 28, 2014

Trouble in China's Foodservice Industry: Who is Losing, Who is Winning, and Why There's No Easy Fix

ElizabethFriendAnalyst Insight by Elizabeth Friend - Senior Consumer Foodservice Analyst

Yum! Brands’ flagship KFC went from China success story to cautionary tale in 2012, hit with slowing growth, growing competition, food safety scandals, health scares, and declining public opinion. The company is now facing the challenge of turning business around in one of the most important fast food markets, a complex task that has yet to see results.

This may have been terrible for Yum! Brands, but it has benefitted other players including China-owned chains that are growing rapidly and taking some of KFC’s relinquished share.  Beyond this though, the struggles faced by KFC are indicative of broader shifts in the Chinese market. While there is still plenty of long-term growth to be had, competitive dynamics in major cities are changing, necessitating new strategies that can appeal to evolving Chinese consumers.

 

Continue reading "Trouble in China's Foodservice Industry: Who is Losing, Who is Winning, and Why There's No Easy Fix" »

February 6, 2014

Foodservice Operators in Asia Responding to Healthy Trends

 

There is growing number of health-conscious consumers in the world, and these consumers are opting for healthier alternatives when eating out. This leaves foodservice operators with a challenge to find the balance between indulgent and healthy foods. Fast food operators are particularly challenged, as fast food already carries an unhealthy stigma. In Asia, the world’s largest consumer foodservice market, fast food chains are introducing healthier options into their menu. Burger King chains are cutting down on sodium and fat in their fries, and Kentucky Fried Chicken offers a whole grain bun for chicken sandwiches. Yu Yu Ong, Research Analyst at Euromonitor, states that more innovation will be seen in foodservice chains in an attempt to stay on top of the health trend.

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February 5, 2014

Chipotle’s TV Show – Connecting to Consumers on a Deeper Level

ElizabethFriendwith Elizabeth Friend - Senior Foodservice Analyst

Fast-casual operator Chipotle is known for its sustainable practices and non-traditional advertising, but the chain is headed into new territory by launching an online TV show called “Farmed and Dangerous” premiering on Hulu.com. The show is a satirical look at the industrial farming industry in a similar vein to the company’s recent animated videos. With this show, Chipotle wants to connect to its core audience through shared values, symbolically uniting with its customers for a cause. The company is also taking a risk – Chipotle needs to strike the right balance between value sharing and transparency about its goals and advertising angle. It’s clear, however, that traditional advertising is becoming less effective and  more brands will attempt to connect with consumers on a deeper level through ‘lifestyle advertising’.

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January 26, 2014

Analyst Pulse: Popular Flavours and Cuisines across the Globe

Priyanka BagdeAnalyst Insight by Priyanka Bagde - Survey Analyst

Expanding Flavour Palates and the Rising ‘Foodie’ Culture

For many upper and middle class consumers, food is about much more than survival. It has become a source of pleasure, experimentation, cultural exchange, and, for many, a hobby. Across the globe, diners enjoy all sorts of flavours and cuisine, and their favourite foods need not come from their own culture. Today, Japanese diners savour spicy Indian cuisine, while Indians gather over a plate of Italian pasta, and so on. To better understand where certain flavours and cuisines are growing in popularity, Euromonitor turned to its global network of analysts and asked about food trends in their respective countries.

Spicy and Healthy Foods Gaining Popularity

The consensus among many analysts is that spicy food is becoming increasingly popular across the globe. While Thai, Indian, and Mexican cuisines have long been known for their fiery dishes, North American cuisine has typically tended toward the milder side (eg, meat and potatoes). The fact that analysts in the US and Canada were the most likely to report a rise in the popularity of spicy food is an indication of both immigration trends – the US, for example, has seen a huge influx of Latinos in the past decade – and increasing experimentation with foreign flavours. The interest in experimentation is also evident in the rising popularity of mixed flavours like “sweet and chili” and “sweet and sour”.

Continue reading "Analyst Pulse: Popular Flavours and Cuisines across the Globe" »

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Recent Posts

The Cheesecake Factory Takes its Success Worldwide

Euromonitor to Speak at Caffe Culture Show 2014

McDonald’s Exits Crimea for Supply Reasons

Quiznos Bankruptcy is More Bad News For a Long-Suffering Chain

Chained Operators Finally Committing to Mobile Ordering

GrubHub IPO is Yet Another Sign of Growing Global Demand for Restaurant Delivery

Trouble in China's Foodservice Industry: Who is Losing, Who is Winning, and Why There's No Easy Fix

Foodservice Operators in Asia Responding to Healthy Trends

Chipotle’s TV Show – Connecting to Consumers on a Deeper Level

Analyst Pulse: Popular Flavours and Cuisines across the Globe